Congratulations Rogers, you have once again thrown an unnecessary step into something that was otherwise doing fine. Today Rogers enabled the new “Quick Start” Guide on my cable boxes. It’s this little menu that pops up when you press the “Guide” button on the remote. You can no longer get to the Channel Guide by clicking the self explanatory guide button. No, you have to press guide twice to get to the real channel guide.
This inconvenience has customers up in arms about this “feature”. I called the Rogers support line and requested it be turned off, they told me that’s impossible. The only way to live life without the “Quick Start” guide is to go to your local Rogers store and exchange your box for a PACE model; but who knows when that will be updated with this crappy feature.
Rogers, do us a favor, let us turn this off.
